Privacy Policy & Personal Data Protection
At Hue Private Cars (operated by VM Travel), we are committed to protecting the privacy, confidentiality, and security of your personal data. This policy outlines how we collect, use, store, and safeguard your personal details when booking private car transfers or Limo Green EV services in Vietnam.
1. Information We Collect
We collect personal information necessary to provide efficient, safe, and personalized private transfer services:
Full name, email address, phone number, WhatsApp / Viber / Line ID.
Flight numbers, arrival/departure times, hotel pickup & drop-off addresses, passenger counts.
Preferred payment method (Cash, Credit Card, or PayPal billing details).
2. How We Use & Protect Your Information
We implement strict technical and operational safeguards to handle your data responsibly:
Process vehicle reservations, issue booking confirmations, and coordinate driver dispatch for your route.
Communicate real-time updates regarding flight delays, driver meet-and-greet locations, or itinerary changes via WhatsApp or Email.
All website transactions are secured with industry-standard SSL encryption and stored on protected servers with restricted access.
We strictly do NOT sell, rent, trade, or leak your personal data to external marketing agencies or third parties.
3. Customer Data Rights & Contact
You have the absolute right to inspect, update, correct, or request the deletion of your personal data stored in our system. Contact our Data Protection Officer:
๐ Address: 29 Doi Cung street, Hue City, Vietnam
โ๏ธ Email: booking@vmtravel.com.vn
๐ Hotline / WhatsApp: +84 90 555 77 68